TERMS & CONDITIONS
CASPA NZ Limited, incorporating Papa Jacks
After School and Before School Enrolments
Enrolment is finalised upon receipt and confirmation of a signed enrolment form or the completion and confirmation of an online enrolment via the Parent Portal. We are unable to accept verbal bookings. The CASPA/Papa Jacks Office can be advised of any changes to contact details via the Parent Portal. It is crucial we have up-to-date information.
Holiday Programme Enrolments
Enrolment is finalised upon receipt and confirmation of a signed enrolment form or the completion and confirmation of an online enrolment via the Parent Portal. A deposit of 50% is required upon confirmation. The balance of the fee is payable one week prior to commencement of the Holiday Programme. We are unable to accept verbal bookings. Your booking may be cancelled if full payment or approval from WINZ is not received prior to commencement of the Holiday Programme.
I understand that it is my responsbility to ensure that the contact information kept on file by CASPA/Papa Jacks is always current.
WINZ forms are to be sent to the CASPA/Papa Jacks Office to be completed. CASPA/Papa Jacks hold no responsibility for non-payment of WINZ Subsidies if forms are not provided to us for completion and/or return to the relevant WINZ Office. Liability for payment of fees remains the responsibility of parents/caregivers in all circumstances.
Policies and Procedures
Please see the Supervisor if you wish to view our full Policies and Procedures. It contains detailed information on Health & Safety, making complaints, employment practices, etc.
Compliments, issues or concerns
Please speak with the Supervisor in the first instance. Should you wish to take the matter further, please put your concerns in writing to the Manager at firstname.lastname@example.org.
Signing your child in and out
Each day when you collect your child, it is essential that you sign your child out on the daily roll. The Supervisor will show you how to do this. We need to know that your child has gone home safely. On before school programmes or full day programmes, you will also be asked to sign your child in.
Collecting your child
If a person arrives to collect your child who has not been authorised, then we are obliged (for your child's safety) to keep your child in our care until you have been located for consent. To save embarrassment for all concerned, we would appreciate prior noticiation from you on this matter. Please remember that the programme closes at 6.00pm. Parents who pick their children up any later than 6.00pm may be charged a fee of $20.00 for every 15 mins late or part there of.
Holiday Programme Information
Child/ren will need to bring a morning and afternoon tea snack and lunch everyday plus a hat and warm jacket for cooler days. Children are asked not to bring valuable belongings to CASPA/Papa Jacks such as toys, electronic devices, phones etc. CASPA and Papa Jacks will not accept responsibility for lose or damage of said items.
Sick children are not permitted to attend the CASPA/Papa Jacks programme.
An additional $2.00 per child per day will be charged for late enrolments once the CASPA/Papa Jacks Holiday Programme has commenced.
A chartered bus will be used for all transportation. Occasionally trips are altered due to bad weather or circumstances beyond our control. CASPA/Papa Jacks accepts no responsibility for this but alternative activities will be arranged.
The CASPA Youth Holiday Programme may choose, where appropriate, to use public transport. This will be advised via the Holiday Programme Enrolment process.
I give consent for my child/ren to attend all the activities advertised as well as replacement activities that may be needed. This includes bussing and walking to venues and swimming. I will inform a CASPA/Papa Jacks Team Member prior to my child/ren attending an activity if I feel they may need special attention (e.g. can't swim, tends to wander, is extremely prone to sunburn, etc).
Bad behaviour will not be accepted at CASPA and Papa Jacks Programmes. If the child's behaviour is still a problem after warnings from the Supervisor, parents will be contacted to come and collect them. In this situation a refund will not be given.
Our staff are trained to deal with emergencies. In the case of a serious accident involving my child, I hereby give my permission for the CASPA/Papa Jacks Team to either call an ambulance or take my child to the nearest medical facility first then I will be notified. In a civil emergency the Team will remain at the centres until all children are collected.
I hereby give permission to the CASPA/Papa Jacks Team to administer medically prescribed medication to my child. Full information on dosages will be provided with the medication. I understand that the Team will formally record each time a medication is administered.
I will notify the CASPA/Papa Jacks Team if my child carries medication with them and will self-medicate when necessary. I understand that my child is to let staff know when they self-medicate so that a record may be kept and any further instructions followed.
Photographs of Children / Children's work
I acknowledge that photographs of my child or items of my child's work completed at the CASPA or Papa Jacks Programmes may be used at a later date for training, marketing and promotional purposes. I hereby give my consent for this unless, further down the enrolment process, I select 'No' as an option regarding permission to photograph my child.
Payment Terms and Conditions:
Fees are our main source of income. To operate efficiently we require that our fees be paid promptly.
Privacy and Confidentiality
Where you are an individual the authorities under this clause are authorities or consents for the purposes of the Privacy Act 1993, you shall have the right to request from CASPA/Papa Jacks a copy of the information about you retained by CASPA/Papa Jacks and the right to request CASPA/Papa Jacks to correct any incorrect information about you held by CASPA/Papa Jacks.
I acknowledge that the information contained herein is confidential, and pusuant to the Privacy Act, will only be used by CASPA/Papa Jacks to effectively care for my child/ren and not used or distributed for any other purposes.
Representatives from the Ministry of Vulnerable Children OSCAR Approvals Team may view this information as part of the programme assessment process.